ITIL Toolkits 2.3
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 3239 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE, PDA
Aegis Help Desk 7.12
Aegis HelpDesk is a fully integrated HelpDesk, Client and Asset Management system to power your call center.
Aegis HelpDesk is an advanced, powerful and fully featured HelpDesk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features HelpDesk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Whizlabs ITIL Preparation Kit 6.0.1
Ensure your success in ITIL certification exam with Whizlabs preparation kit. Backed by Unique and Industry-best ‘Unconditional 150% Test PASS Guarantee’, the kit contains 5 full length simulated mock exams and interactive quiz (over 200 questions) on the real exam pattern. The advanced features like Adaptive Testing, Intelligent Reporting, In-depth Customization, Exhaustive Explanations, Printing, Question Bookmark, and Feedback not only...
Price: USD $74.95;
License: Shareware (Free to Try)
File Size: 4546 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
sitewebdesk 7.8 Helpdesk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the helpdesk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Price: USD $1600.00;
License: Demo
File Size: 11232 KB;
Platform: Windows XP, Windows 98, Windows 2000, Pocket PC
ManageEngine ServiceDesk Plus 7.5
ManageEngine ServiceDesk Plus is a web based, easy to use HelpDesk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team...
Price: USD $0.00;
License: Freeware
File Size: 44032 KB;
Platform: Windows XP, Windows 2003, Windows 2000, Linux
Adventnet ManageEngine ServiceDesk Plus 7.0
ManageEngine ServiceDesk Plus is a web based, easy to use HelpDesk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team...
Price: USD $0.00;
License: Freeware
File Size: 37002 KB;
Platform: Windows 2000, Windows, Windows XP
Web Help Desk - Mac OS X Server Install 8.4.6.10
The Web HelpDesk is an affordable and intuitive web based helpdesk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your helpdesk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current helpdesk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 52224 KB;
Platform: Mac OSX
Web Help Desk (Windows Server Install) 8.4.6.10
The Web HelpDesk is an affordable and intuitive web based helpdesk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your helpdesk team's issues and requests? or STOP PAYING EXCESSIVE ANNUAL FEES for your current helpdesk software solution!
Say "good bye" to your current,...
Price: USD $0.00;
License: Shareware (Free to Try)
File Size: 77824 KB;
Platform: Windows XP, Windows Vista
SupportPortal 3.0
AJAX/PHP web based helpdesk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal helpdesk or an external customer support desk or call center: -...
Price: USD $275.00;
License: Demo
File Size: 2832 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000, Linux
Help Desk HelpDesk software (Trouble Ticketing System) is the complete unmatched helpdesk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
CSMD (Computerised Sound Mixing Desk) 1.12
Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Looks and feels like a real mixing desk.
Price: USD $0.00;
License: Demo
File Size: 1 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP
Info Desk 1.4
Info Desk software (Trouble Ticketing System) is the complete unmatched helpdesk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
ITIL Service Management (ITSM) Toolkit 2.11
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template - ITSM...
Price: USD $149.00;
License: Commercial
File Size: 2785 KB;
Platform: Windows 3.x, Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Assistance Desk 1.4
Assistance Desk software (Trouble Ticketing System) is the complete unmatched helpdesk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
Jet Service Desk 1.60
Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to install additional platforms and libraries....
Price: USD $174.00;
License: Shareware (Free to Try)
File Size: 3826 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
